Consultants

Samira Bordin was the Latin America Sales Planning and Operations Director for Apple Inc. USA. Before Apple, she was with Motorola, most recently as the New Products Senior Manager. Ms. Bordin has extensive experience in business development, sales, marketing, and training. She has a B.S., in Computer Science from Universidade Estadual de Campinas (UNICAMP), Brazil, and an MBA from Nova Southeastern University..

Paula has spent her career working in Corporate Communications, including 30 years with FedEx in various roles.

She began her career at the FedEx World Headquarters in Memphis on a team that launched one of the nation’s first corporate satellite broadcast networks. She then helped launch communications for the FedEx Latin America division in Miami, Florida, and created its first multi-lingual Employee Communications program.

Other roles included leading communications at the FedEx National Hub in Indianapolis and working in public relations and crisis communications. Paula currently works as a consultant assisting clients in media, storytelling, social and crisis communications support.

Paula is a graduate of the University of Florida and a proud Gator and Miami Dolphins fan.

Arturo Carbonell is a market development and value chain executive with expertise in pricing, supply chain, business process re-engineering, and program management. His experience includes driving sustainable revenue growth, introducing pricing strategy, policy and procedures, streamlining supply chain operations, improving commercial finance processes and systems with Fortune Global 200 companies and multinational manufacturers.

At DHL Express, Arturo led cross-functional teams to develop and implement commercial strategy initiatives, pricing processes, and systems to support a $ 2.1 Billion business across 45 countries. At UPS Americas Region, he directed revenue management and was responsible for regional sourcing strategy and operations in Mexico, Latin America, and Caribbean countries. As General Manager with a conglomerate of cement factories and coal mines, Arturo led international procurement of capital equipment, industrial parts and materials, managed Portland cement distributors, and launched multi-modal transportation and export operations of steam coal.

Arturo has a B.Sc. in Civil Engineering from Pontifical Xavierian University and an MBA from Florida International University. He resides in South Florida with his wife and daughter.

David’s most recent role was as Senior Vice President at Better World Advertising (BWA) in San Francisco. He has managed social marketing campaigns for the FDA, CDC, local health departments, and dozens of community-based organizations. Some areas of expertise include tobacco cessation/prevention, HIV/AIDS, obesity prevention, substance abuse, and working with indigenous and immigrant populations.

David has extensive volunteer experience in the areas of HIV, the environment, foster care, homelessness, substance use, and LGBT issues. Prior to joining BWA, David established BluSkye Group, a strategic marketing and design studio, and worked as the Communications Director for the San Diego Repertory Theatre. He holds a B.A. in History from San Diego State University and an MBA in Marketing from National University in San Diego. David is proud to co-parent a high school daughter with his husband.

Frank joined Executive Service Corps- South Florida after a near 40-year career in the telecommunications industry. Frank began his career with Northern Telecom where he led the financial support for Northern Telecom’s Japan subsidiary and helped secure a $500 million contract with the national Japanese telecom carrier, NTT. Frank was based in Tokyo for two years where he supported Northern Telecom’s other Asian markets in Hong Kong, Singapore, and Beijing.

Frank held finance and business development roles with Hughes Network Systems where he built relationships with Asian wireless telecom carriers in the Philippines, China and with a startup carrier based in western Ukraine. After Hughes, Frank joined Bechtel Telecommunications where, as the account director for the AT&T Wireless account, he helped build it into one of Bechtel’s largest customers.

Frank has greatly enjoyed his experience working with nonprofits. While based in Nashville, Frank was the Treasurer for the St. Bernard’s School for Exceptional Children. Frank recently moved to Palm Beach County and has joined the Board for the Speak Up for Kids organization, which supports Florida’s Guardian Ad Litem program. He looks forward to applying his experience in financial management, marketing, Project management, and training to ESC-SoFL’s clients.

Frank attended Culver Military Academy. He earned a Bachelor of Science in Foreign Service: Georgetown University, and an MBA Finance: University of Pennsylvania’s Wharton School. He resides with his wife Nancy in Boca Raton.

Hanna Fink is a results/team oriented executive with extensive nonprofit sector experience in problem solving and leading and managing people, programs, and facilities in highly complex and diversified organizations. Ms. Fink has spent the past 25 years working in the South Florida community for a national health and social service organization. Having invigorated the volunteer base, she orchestrated one of the largest walk-a-thons in the U.S. along with being responsible for planned giving, major gifts, and numerous special events,. Ms Fink’s ability to lead and manage while developing relationships with key stakeholders in the community has been critical to her success.

Previously Ms. Fink was the Executive in a multi disciplined full service Community Center serving 7,500 individuals and a local development corporation in an historic neighborhood. She recently completed a comprehensive course through the Society of Certified Senior Advisors (SCSA) earning the designation of Certified Senior Advisor (CSA)®, The SCSA is an international organization that has trained more than 30,000 professionals to meet the changing needs of a growing senior population. Currently involved in the Long-Term Care Ombudsman Program with the Florida Department of Elder Affairs, serving as an advocate for seniors and populations who are unable to advocate for themselves.

M.S.W. Wurzweiler School of Social Work-Yeshiva University, New York, and an M.B.A. from Pace University, New York.

Massey Ghatavi has had a distinguished career as a management consultant and business strategist in industries ranging from aerospace to health care to construction. The central focus of his work has been to assist clients in meeting their growth objectives through the adaptation and utilization of strategic business & modern management methods, operation optimization processes, business process reengineering, and advanced technologies.

In addition to the company he founded, Business Transformation International (BTI), Mr. Ghatavi has held executive-level positions with companies such as PMS&K (KPMG), Ernst & Young, Rolls Royce UK, and Canadair. He has also led engagements as a volunteer for the Canadian Executive Service Organization (CESO) in Eastern Europe, including in the Ukraine and Georgia.

Mr. Ghatavi holds a degree in Engineering from Northeast London Polytechnic and an MBA/DMS in General management from Danbury Management Center, United Kingdom. Massey resides in Toronto, CA, but spends a good part of each year on the west coast of Florida.

Salomon Gheller is an experienced executive manager with over 40 years experience in the telecommunications and petroleum industries. He was a founding partner and CEO  of a  unified messaging  start-up company ,after holding senior executive positions in different vertically integrated business  and then as planning, strategy and technologies  consultant. He has proven success in Telecomm, IT, strategic planning, management and governance, business process analysis and alignment, outsourcing relations He  has the ability to provide strategic direction and guidelines to help organizations meet   strategic goals.

Mr. Gheller is bilingual (English and Spanish). He holds a Msc , and ME  in computer science and systems engineering  from Rensselear Polytechnic Institute and a BS in EE from Universidad Central Venezuela

Mark Gorman is an expert in not-for-profit accounting with over 35 years’ experience as an auditor, consultant, and financial executive. He has served as the Director of Finance and CFO of the Planned Parenthood Federation of America, the San Francisco Opera, and the Boys and Girls Clubs of Broward County. He also has served as a board member for community based organizations, committees within the accounting profession, and governmental commissions. As a member of the American Institute of Certified Public Accountants (AICPA) Not-for-Profit Organizations Committee, he participated in the deliberation and drafting of Audit Guides, Statements of Position (SOP’s) and other authoritative literature that form the basis of current not-for-profit accounting and financial reporting rules.

Mr. Gorman was an adjunct Professor of Accounting and Economics at the University of Vermont, Vermont State College, and Sonoma State University. In addition to university instruction, he has taught seminars in not-for-profit accounting and other subjects for the AICPA, Foundation for Accounting Education, and CPE Corporation. He has made presentations at AICPA national conventions and other conferences and professional forums. His articles have appeared in the Journal of Accountancy and Philanthropy Monthly.

B.A. Franconia College, M.S. Accounting Long Island University

Barbara Gray has over 25 years of senior management experience in healthcare at the local, regional, and national levels. Her work has included operations management, organization development, and start-up/turnaround success. She has served as Senior VP at Caring Foundations, VP of Hospice Operations for Vitas Healthcare, and COO of Dimension Health, among other companies.

Barbara has steered organizations to be responsive to community needs. She has consistently demonstrated the ability to deliver outcomes that include high customer and employee satisfaction, improved revenue, increased operational and administrative effectiveness, enhanced compliance with regulations, and strict adherence to sound and ethical business practices. Working with both for-profits and nonprofit organizations, Ms. Gray has built cohesive, productive teams by reinforcing corporate values and standards, establishing goals, and implementing plans to reach them.

Barbara’s consulting practice has focused on strategic planning, compliance program assessment, operations review and improvement, and pre-merger due diligence/post-transaction integration.

Ms. Gray obtained her BA from the University of Florida, an MA in College Teaching from the University of North Carolina at Chapel Hill, and a Graduate Certificate in Healthcare Compliance from George Washington University.

Tom worked more than 33 years in finance at Abbott and AbbVie, and was named as AbbVie’s first Vice President and Corporate Controller. In that role he established AbbVie’s external accounting and reporting, internal control and financial planning functions as well the global customs area. His oversight of the financial planning function included short term and long range financial planning as well as the financial analysis, due diligence and integration of several acquisitions. He was key member of the team that led the financial separation of AbbVie from Abbott including implementation of the SAP Enterprise system and establishment of accounting transactional shared service centers.

Prior to AbbVie, Tom spent over 29 years at Abbott in various financial management positions. He led the audit organization that included Financial, Information Technology and Sales/Marketing Compliance audit functions. Before that, Tom was the Division Vice President, Diagnostics Division; a global division operating in over 60 countries. Tom managed the global finance function for the Diagnostics Division which included financial planning and reporting. While there, as part of the senior management team for the Division, his duties included developing and implementing a strategic plan that significantly improved the profitability and cash flow of the Diagnostics Division.

Tom has also been committed to aiding the Chicagoland community through volunteering and serving on the board of directors for several non-profit organizations. He served on the Board of Directors of Chicago Cares for over six years and served as the Board President for three years. He helped develop and implement a new strategic plan for the organization which expanded focus on underserved communities in Chicago. He also served on Finance and Programs Committee of the organization. Tom is currently on the Board of Directors for the Clara Abbott Foundation. He also served on the Board of Directors of The Boulevard, a homeless respite center in Chicago  (formerly named Interfaith House) in Chicago for 10 years.

Tom graduated from Indiana University with a BA in Accounting and obtained his MBA from Northwestern (Kellogg School) in Finance.

Melanie Hillenbrand has a passion for helping organizations build the capacity of leaders to drive success. She brings strong skills in Leadership Development, Succession Planning, Talent Acquisition, Executive Coaching, Team Building, Organization Development, and Career Development. Before leading her own consulting firm focused on executive development, Melanie held senior-level leadership and organizational development positions at Mercer HR, one of the world’s premier HR consulting firms; KPMG, one of the Big Four Accounting Firms; and Bellevue Hospital, the oldest and largest public hospital in the country. She also served at CNA Insurance and with the BlueCross/Blue Shield Association. In addition, Melanie has received recognition for two major innovative initiatives judged as “best-in-class.” The first was the development of a Business School for over 600 partners and managers to help them develop leading-edge skills in consulting to their Health and Life Science business sector. The other was the creation of a Global Career Development program for the 15,000 consultants of an international HR consulting firm.

Melanie has a strong track record of building teams that get results, notably successfully managing a national interdisciplinary team of over 100 professionals tasked with realigning a 12,000 person organization. Melanie has particular expertise in functional start-ups and turnarounds, in one case enhancing employee satisfaction by over 200% while increasing product offerings and reducing costs by over 30%. She has also been a pioneer and facilitator of 360-degree feedback systems and assessment tools such as MBTI, DISc and several other well-known tools. Ms. Hillenbrand obtained a BA from Boston University and an MBA from DePaul University.

Alan Karo is an innovative marketing and advertising executive with an extensive background in strategic development, brand marketing and creative communications.Alan has held senior management positions for in-house marketing divisions within manufacturing and retailing corporations that include Calvin Klein, Draper’s & Damon’s, LILL Studio and Limited Brands, particularly Victoria’s Secret. In 2005, he was named one of Advertising Age magazine’s “Marketing 50” for the roll-out of discount specialty retailer Steve & Barry’s University Sportswear.

Alan has also done extensive pro-bono work for non-profit organizations that include After School Matters, Dining Out For Life, Inspiration Corporation, Partnership for a Drug-Free America and The Taproot Foundation.

Alan spent his early career in media planning/buying in ad agencies, working for NYC shops that included Bozell & Jacobs, Doyle Dane Bernbach and Wells Rich Greene. His experience expanded to include research, account planning and account management, leading to the founding of his own $40 million Chicago-based ad agency which was ultimately acquired by global agency NW Ayer.

Alan graduated from Duke University, with a double major in Political Science and Dramatic Arts/Literature. He also attended The New School in NYC, working toward a MA in Media Communications.

Gila Kimmelman currently serves as the leader for radiology strategic relationships and strategy. She joined Envision in February of 2017 to lead the integration effort of a large radiology service company that positioned envision into the largest US based radiology service company.

Prior to joining Envision, Gila has had a variety of senior hospital based leadership roles at local facilities that included: Jackson Health System, HCA East Florida Division & Boca Raton Regional Hospital. Ms. Kimmelmanis a graduate of Tulane University (BSM) and received her Masters in Hospital Administration (MHA) & Business Administration (MBA) from the University of Florida. She is also a Fellow in the American College of Healthcare Executives.

Trina Jones “TJ” Marquez joins the ESC-SoFL consulting team with years of experience working in technology, change management, operations, auxiliary services and logistics. She began her career as a technologist and advanced into Director of Technology, Chief Technology Officer and Associate Vice President of Technology and Operations roles in the telecommunication, law enforcement, K-12 and higher education sectors.  A results-oriented and transformational leader, TJ is known for building systems, leading cross-functional teams, improving efficiency, streamlining processes, and enhancing the customer/client experience. She’s served on, chaired and co-chaired countless functional and search committees. TJ was also a board member for Monroe Community College and Sojourner House Foundation Boards in Rochester, New York.  Ms. Jones Marquez was a mentor for the Rochester Business Journal Women’s Leadership Summit and a recipient of their “Forty Under Forty” Leader Award.

Originally from upstate New York, after relocating to South Florida and taking some time off, TJ became a Licensed Realtor.  She serves on the Keller Williams Realty Culture Committee and volunteers on projects such as Kids Cancer Foundation,  Forgotten Soldiers Outreach and Wounded Veterans Relief Fund.

Ms. Jones Marquez holds a B.S. in Management Information Systems from Rochester Institute of Technology, M.S. Degree in Business & Management from Roberts Wesleyan College, and an Ed.D. in Executive Leadership from St. John Fisher College.

Shellie Morrison is an advertising and marketing professional with over 35 years of experience working with numerous business categories on a local, regional and national level. As owner of the Shelmor Group, a full-service award-winning advertising agency, she led the firm to over $3 million in billings. She specializes in creating marketing plans and integrated advertising campaigns designed to meet client goals, objectives and budgets. Her expertise is in working with various media from original creative concepts to completion and placement, including direct response, outdoor, print, public relations and broadcast.She is especially proficient at helping clients increase revenue, brand awareness and customer retention. Along with numerous hands-on creative abilities, she is also known for strong communication, organization, sales and management skills.

BA from the University of South Florida in Mass Communications, with specialization in Advertising.

Ms. Narain is an international taxation and governance expert with global experience and deep knowledge of the complexities of working across international jurisdictions. She served as Director, International Tax at KPMG in Orlando, FL, and as VP, International Tax at News Corps in New York. Radhika has worked in roles across larger companies to provide strategic development and taxation advice to multinational companies. Including providing education and guidance to senior leadership.

Radhika is especially passionate about working with children; in 2012, she founded A Childhood for Children, a nonprofit supporting over 3,000 underserved children in the US and internationally. She has a BS in Accounting, an MS in Taxation, and an MBA, all from the University of Central Florida.

Lisa is an internationally experienced technology executive focused on innovative and strategic IT implementations. Ms. Nardo served as the Director of Watson Health Services at IBM, where she was the executive responsible for delivering IBM’s first deployments of Watson artificial intelligence technologies globally with focus on the HealthCare and Life Science industry. Lisa later served as VP of Watson Health’s Implementations and Commercial Operations.

Her experience includes organically growing successful technology businesses and scalable technology implementations and leading transformational initiatives such as portfolio optimization, business turnaround, acquisition integration, and process and operating model improvements. Lisa’s passionate about focusing organizations on customers, with a demonstrated ability to build high-performing, accountable teams.

Ms. Nardo has a BA in Computer Science from Rutgers University

Kathy Octavio is an experienced, multi-faceted CIO and executive manager with over 35 years experience in the oil and gas industry. She was a founding partner and CIO of a successful oil and gas start-up company after holding senior executive positions in different vertically integrated business units and then in corporate headquarters in a major international oil and gas company. She started her career in its Research and Technical Development affiliate.She has proven success in IT, strategic planning, management and governance, business process analysis and alignment, outsourcing relation design and assuring IT service levels. She also has the ability to provide strategic direction and guidelines, leveraging IT so it becomes a fully client-oriented function contributing to meeting the organization’s strategic goals.

Ms. Octavio is bilingual (English and Spanish). She holds a PhD in Environmental Systems and a MSc in Civil Engineering from M.I.T. and a BA in Physics from Clark University.

Most recently. Patrick Randrianarison served as the Senior Vice President of Manufacturing, Vehicle Group– Eaton Corporation and, before that, as President of the Vehicle Group, EMEA region. Mr. Randrianarison has held numerous leadership positions including General Manager, Light and Medium Duty Transmission Division in Brazil, Director of Quality, Operational Excellence and Operations, Heavy Duty Transmission Division, and Plant Manager in Saint-Nazaire, France, and San Luis Potosi, Mexico.

Patrick holds a master’s degree in mechanical engineering from Ecole Centrale Nantes in France, and a master’s degree in business administration from the Institut Francais de Gestion Universite Nantes in France.

Bindu Rammohan comes to NESC with several years of experience in Marketing and Operations. She started her career as a market researcher and held roles of increasing responsibility in Marketing, Product Management, Operations and Strategy in various industries including consumer products, telecommunications, publishing and insurance. A results-driven executive, Bindu has worked as a liaison across various business units managing multi million dollar technology initiatives.Her expertise includes working with shared resources, problem solving, streamlining processes and program management. She has a track record for formulating successful strategies, building virtual and productive teams, leading change initiatives, using creativity to maximize resources and impact and building relationships across functional and business entities.

Since moving to South Florida, she has been a consultant and has completed assignments for the healthcare industry, professional associations and non – profit organizations. She is involved with both the Women’s Fund and the United Way chapter of Miami – Dade.

Bindu holds undergrad and graduate degrees from the University of Delhi, India. She is an active member of the South Florida Chapter of the Project Management Institute.

Bruce Rasey recently retired and relocated to South Florida after 42 years working in a variety of roles in the human service field. His work includes 35 years in senior and executive positions in both nonprofit and government organizations. Bruce held the role of Executive Director for three different non-profit human service organizations in the Chicago area.

During his tenure in nonprofit management, Bruce oversaw a diverse array of human service programs designed for children, youth and adults. In addition to leading organizations, he has served as adjunct faculty with three universities in northern Illinois. Bruce holds a Master’s degree in Community Mental Health from Northern Illinois university and a certificate in Business Administration from the University of Illinois at Chicago.

Howard Rothchild is a marketing/advertising executive with over 44 years of successful advertising agency experiences, with active participation in top agency management and account supervision, and direct responsibilities in the specific disciplines of marketing, advertising, public relations and sales promotion.Mr. Rothchild served two years in the US Army as a primary instructor in psychological warfare. He then became a major part of the “Mad Men” advertising world, working at the partnership and above levels, with agencies in Pittsburgh, Atlanta and Miami. His personal marketing/advertising client collaborations included one of the country’s largest cellular retail chains (Let’s Talk Cellular – 241 stores); a large national retail chain(Sears); France’s largest toy manufacturer (Majorette); the 36th President of the United States (Jimmy Carter). His clients also included the State of Georgia Departments of Tourism and Commerce and Mako Marine, the industry originator of offshore fishing boats. He has done PR work for the U.S. Maritime Association and marketing for the No. 1 world tennis player at the time (Ivan Lendl)

In addition, he served as an adjunct instructor in Marketing and Advertising for potential young ad executives at the School of Business at the Universities of Pittsburgh, Georgia State, Florida International and Phoenix. Along the way, he co-founded the Big Brothers chapter and Rolling Hills Country Club in Pittsburgh and the Florida Advertising Golf Association in Miami. Presently, as a volunteer with the National Executive Service Corps – South Florida, he is helping nonprofits to re-energize their agency’s workings and providing them with fresh insight drawn from his long career.

Graduate: University of Vermont (B.S.) and the University of Pittsburgh (M. Lit).

Ken Stenicky has served as a Senior VP with Chase Merchant Services and VP for New Market Development for Visa, where, under his direction, his team was responsible for converting cash and checks to electronic payments in the following industries: Healthcare, Insurance, Utilities, Telecommunications, Government, Mass Transit, Quick Service Restaurants, Movie Theaters, and other small ticket industries. Since retiring, he has been active with several different nonprofits in the Miami area.

Mr. Stenicky has a B.S. in Finance & Economics from Fairleigh Dickinson University.

Sami Syed has served in an executive leadership capacity as Vice President and General Manager for companies such as Alcatel USA, America Online, and CenturyLink/Qwest Communications, among others. His experience includes product development, product management, strategic planning, new business development, operations, and finance. In addition, Mr. Syed was awarded 6 US Patents for Network Restoration Methods, Broadband Intelligence, distributed processing techniques, Network Applications, and VoIP.

Sami obtained a B.S. Degree in Physics and Mathematics and also has an M.S. in Physics and Electronics.

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Tim Thomas has over 25 years of business development, sales, and marketing experience within the senior living and healthcare industries. He has worked for State funding boards, publicly traded companies, nonprofits, treatment programs, and manufacturing. Tim’s experience also includes hospice, assisted living, urgent care, adult and geriatric medicine, behavioral healthcare, and Employee Assistance Programs (EAP). Tim has served in several leadership roles at the department director and regional director levels.

Mr. Thomas’ academic background includes an Associates of Applied Science, a Bachelor of Health Science from Kent State University, graduate course work in Health Care Administration from Cleveland State University, and a Certificate in Executive Health Administration from Case Western Reserve University. He has served on several boards, including the NE Ohio Employee Assistance Association, The Buckhead Business Association, The Noble Heroes Foundation, and,  as a Trustee, for The Chamber of Commerce of The Palm Beaches.

Carolyn A. Tonge is a transformational leader in public and independent higher education, experienced in developing and managing people and programs in large and small colleges and universities. She has spent 37 of the past 42 years in full-time administrative and part-time instructional roles. A five year hiatus from university positions took her into account management in advertising. Her work on IBM accounts (Corporate, Arts, and Personal Computer) involved her with clients in Canada, the Caribbean, Latin America, and Asia-Pacific.Her volunteer services include a variety of training and leadership assignments in her church and service with local and regional YMCAs and with her alma mater. She served as the chair of the Board of Advisors of the Mt. Vernon (NY) YMCA and as a board member of the Board of Directors of the YMCA of Central and Northern Westchester, NY. For the past 18 years she has served as a member of the Board of Trustees of Nyack College, as well as the trustee designated to the Board of Advisors of the College’s Seminary in Puerto Rico (STPR).

B.A. in English/Bible from Nyack College; M.A. in Spanish/Education from The City College, CUNY; and Ed.D. in Higher Education Leadership from Florida International University. Member of the class of 2005 of The Chair Academy for Leadership and Development.

Jim Vitkus joined the NESC-South Florida team with 25 years of strategic planning, product management, project management, and start-up experience. Jim is a strategic thinker, a client service expert, a revenue guru and a highly respected marketing strategist who has built a solid reputation on hard work, honesty and innovation.

A technology maven who is highly skilled at conceptualizing, developing and implementing out of the box creative solutions, Jim developed and implemented B2B and B2B2C sales and marketing campaigns for Varilux and many other major brands in the healthcare marketplace throughout his career. Assuming the role of VP and CMOin early 2000, he provided “hands on” direction and input for the design and successful implementation of VisionWeb.com, a start up e-commerce application for thevision care industry. While in senior management roles at Jobson Medical Information and Advanstar Communications, he directed, designed and implemented dozens upon dozens of multimedia campaigns and services designed for branding, product and service promotion, database marketing, web design, continuing education, e-commerce and social media. Jim also served as Board Marketing Chair for the National Children’s Oral Health Foundation (NCOHF) from 2009 to 2011.

BA (cum laude) from Carthage College- Kenosha, WI majoring in Business Administration and Marketing with a Philosophy minor.

Jan Wieczerzak spent 22 years in product management leadership driving digital solutions to solve market-based problems in entertainment, communications, and FinTech. He has served as VP of Product Management for Worldgate Communications and Director of Product and Program Management for Comcast Corporation.

Mr. Wieczerzak has a Bachelor of Arts in English and Communications from LaSalle University in Philadelphia, PA.